Privacy Policy

1. Introduction

FSL Training ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fsltraining.com, use our FSL Training app, or engage with our services; including personal training, nutrition coaching, wellness coaching, and online coaching programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Full name, email address, phone number, and mailing address
Health and fitness information including medical history, fitness goals, injuries, and physical condition
Payment and billing information
Communications you send us via email, contact forms, or the FSL Training app
Information submitted when applying for services, booking consultations, or enrolling in programs

Information Collected Automatically

IP address, browser type, and device information
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies

Information From Third Parties

Information from scheduling and booking platforms including GoHighLevel
Information from payment processors
Information from the FSL Training app platform

3. How We Use Your Information

We use the information we collect to:

Deliver, manage, and improve our personal training, nutrition coaching, and wellness services
Communicate with you about your programs, progress, appointments, and account
Process payments and manage billing
Send you program updates, health tips, promotional content, and newsletters — with your consent
Respond to your inquiries and provide customer support
Personalize your experience and tailor programs to your specific health and fitness needs
Comply with legal obligations
Protect the safety and security of our clients, staff, and business

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers We share information with trusted third-party vendors who assist in operating our business, including payment processors, scheduling software, app platforms, and email marketing tools. These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Legal Requirements We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.

Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

With Your Consent We may share your information with third parties when you have given us explicit permission to do so — for example, sharing client success stories or testimonials with your approval.

5. Health and Fitness Information

We collect sensitive health and fitness information to provide you with safe, effective, and personalized coaching services. This information is treated with the highest level of confidentiality. We do not share your health information with any third party without your explicit written consent, except where required by law or in situations involving risk to your health or safety.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use the following types of cookies:

Essential cookies — required for the website to function properly
Analytics cookies — help us understand how visitors interact with our site
Marketing cookies — used to deliver relevant content and track the effectiveness of our marketing

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. Health and fitness records are retained for a minimum of five years following the end of your engagement with FSL Training. You may request deletion of your data at any time, subject to any legal retention requirements.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you
Correction — request that we correct inaccurate or incomplete information
Deletion — request that we delete your personal information, subject to legal retention requirements
Opt-Out — unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
Data Portability — request a copy of your data in a portable format

To exercise any of these rights, contact us at info@fsltraining.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@fsltraining.com and we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites including FSL Foundation (fitnesssaveslives.org), GoHighLevel booking pages, and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. New York State Privacy

As a business based in New York City, FSL Training complies with applicable New York State privacy laws. New York residents have the right to know what personal information is collected about them and how it is used. For any questions about your rights as a New York resident, contact us at info@fsltraining.com.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

FSL Training Manhattan, New York City, NY Email: info@fsltraining.com Phone: +1 (929) 560-6021 Website: fsltraining.com

This Privacy Policy was prepared for FSL Training and reflects the data practices of the business as described. It is recommended that you have this policy reviewed by a licensed attorney to ensure full compliance with all applicable federal, state, and local laws.